Our mission, our vision and our core values
At Toplink Healthcare Solutions, we believe disability is not inability. We achieve this by working to improve clients’ experience of care services and increase support and training for our staff. This results in enhanced improvements in the way we care and are cared for.
This belief compels us to see beyond conventional attitudes that surround people living with disability and strive to build a future which delivers an innovative and positive experience for each and every individual.
Life is good and we want to spread the power of positivity and promote independent living.
Our Vision
To provide superior quality health care services, support and accommodation for people living with disabilities. Creating opportunities to live a better life no matter what your circumstances. No barriers. No hurdles. No obstacles.
We partner with our clients to create an individual tailored approach, where we include you in shared decision making, to ensure that you and your family are partners in your care.
Our Core Values
Integrity – We earn trust with our customers, our team, our suppliers and within the community by being fair and always acting with integrity.
Respect – We value and respect each other so that together we can accomplish more.
Teamwork – Our compassionate and caring spirit is who we are. Our team are adaptable, diverse, friendly and approachable. That’s why we value the people who build our Company. At Toplink we encourage employees to continue to learn and grow professionally and personally. We provide them with the resources they need to succeed and develop.
Innovation – We build a strong, caring environment by insisting on quality and striving to get the level of care exactly right for you. Staying ahead means that we can maximise our resources to make sure we can provide individualised care tailored to your needs.
Inclusion – Communication is at the heart of what we do. Quality care can be provided through effective communication, developing relationships with the people we care for and engaging with the wider community.
Transparency – Absolute transparency is the key to driving improvements and we work hard to ensure that every single customer receives great care all the time, every time.